According to Robert L. Katz every manager need the following management skills.
1. Technical Skills
2. Human Skills
3. Conceptual Skills
1. Technical Skills
Technical skills are the knowledge of proficiency in a specific field. It involves working with tools and specific techniques. First line manager or supervisors have these skills.
2. Human Skills
Management skills include human skills which mean the ability of working with people, individually and in a group. Managers with good human skills can create an environment where people feel secure and free to express the view. These managers are bold, communicate well, and can motivate their subordinates.
3. Conceptual Skills
These are the abilities to see the big picture to point out worth mentioning elements in a situation and to understand relationship among the elements, these abilities are important to take effective decisions. The relative importance of management skills may differ at various levels in the organization. First line managers which also called supervisor have expertise in technical skills, which is very important. They supervise a group of workers. A good supervisor must point out faults, first solve them it or report to Middle Managers. At this level they have no concern with decision-making, or management functions.
Human skills are very important to interact with subordinates. The managers with human skills pay a vital role in organization. They deal all the management functions to attain the objectives of the organization. If a manager finds problem, first he should resolve this or forward it to upper management.
In any organization conceptual level of management play a major role. They plan strategic decisions and planning. They should the sufficient knowledge and skills to solve any problem pointed out. In this level, manager involves in implementation of changes, which affect the organization. In organization every level of management plays a vital role. Every level of management have some specific purposes, if any one fails they cannot achieve the organization’s purpose.